Substantive changes applying from 24th March 2006

If we find that you are in breach of the AUP, we may suspend or terminate your service.

4.

Changing your plan

If you decide you’d like to cancel the additional features you subscribed to, you will have to pay for them for at least a month. There will be no refund unless you claim the money back guarantee.

6. Availability of our Services

Our speeds may be affected by environmental factors or volume of traffic.

7. Login details

If your service is cancelled, you cannot retain your username.

9. Replacement of faulty equipment

Instructions for the replacement of equipment were included.

10. 14 Day Money Back Guarantee

Any refunds will be applied to the account we received payment from.

13. Your monthly quota

We may apply shaping to traffic which substantially contributes to your monthly quota such as data sharing software.

21. Payment, Interest and Other Charges

We will send you an email to notify you if we cannot receive payment and we may need to suspend your service.

23. Term and termination of Services

We may terminate your Services if we have reasonable grounds to believe threats, risks, injuries or death may occur as a result of our provision of the Services.