Substantive changes applying from 21st April 2006

4. Changing your plan

The cost of any additional features that you purchase through our website will not be refunded even if you claim the money back guarantee.

10. 14 Day Money Back Guarantee

We may withhold processing your refund until we receive and assess your returned equipment.

18. Your responsibilities

You must keep your credit card or other account details correct and up to date from join up. Otherwise, we may suspend your service.

21. Payment, Interest and Other Charges

Your account will still be charged while your service is suspended and you are liable for all fees.